Terms & Conditions

Effective Date: May 2025
Last Updated: May 2025

AGREEMENT TO SUBSCRIPTION TERMS

By enrolling in BeingWell.Me wellness programs and associated subscription services, you agree to be bound by these subscription terms in addition to our general Terms & Conditions. These terms govern all subscription-based products and services included in our wellness programs.

PRICING FOUNDATION

Our wellness program pricing is based on direct manufacturer subscription rates for premium health products. This transparent pricing model ensures you receive authentic products at optimal pricing while maintaining program integrity and compliance with UK consumer protection regulations.

Program Pricing Structure:

• Professional coaching services at £60/hour

• Supplement subscriptions at manufacturer direct rates

• No markup on third-party products

• All-inclusive program packages for maximum value

FREE NEWSLETTER SUBSCRIPTION TERMS

Newsletter Service

BeingWell.Me offers a complimentary wellness newsletter providing:

• Weekly evidence-based health insights

• Program updates and new service announcements

• Exclusive wellness tips and research summaries

• Community highlights and success stories

• Educational content on holistic health approaches

Subscription Management

• Sign-up: Free subscription via website, email, or community platform

• Frequency: Weekly delivery every Wednesday at 9 AM GMT

• Format: Email newsletter with optional SMS notifications for key updates

• Customization: Preference settings available for content topics and frequency

Newsletter Cancellation Policy

• Instant unsubscribe: One-click unsubscribe link in every newsletter

• No notice period required for newsletter cancellation

• Immediate effect: Unsubscribe takes effect within 24 hours

• Re-subscription: Available anytime without penalty or waiting period

• Partial unsubscribe: Option to reduce frequency rather than complete cancellation

Content and Privacy

• All newsletter content remains property of BeingWell.Me

• Personal information used solely for newsletter delivery and improvement

• No sharing of subscriber information with third parties

• GDPR compliant data processing and subscriber rights respected

• Archive access: Past newsletters available to active subscribers

BEINGWELL.ME COMMUNITY TERMS & CONDITIONS

Community Platform Access

Our online community provides members with:

• Peer support and motivation networks

• Access to wellness challenges and group activities

• Member-only educational webinars and Q&A sessions

• Direct messaging capabilities between verified members

• Resource sharing and experience exchange opportunities

Community Membership

Free Tier Membership:

• Basic community access and participation

• Weekly group discussions and support threads

• Access to public wellness challenges

• Monthly community newsletter digest

• Basic profile and messaging capabilities

Premium Community Membership:

• Enhanced access to exclusive member content

• Priority support in community forums

• Access to premium challenges and programs

• Direct access to BeingWell.Me coaching team

• Advanced profile features and networking tools

• Monthly virtual meetups and expert sessions

Community Guidelines and Conduct

Acceptable Use:

• Respectful, supportive communication with all community members

• Constructive sharing of wellness experiences and insights

• Appropriate language and content suitable for diverse audiences

• Privacy respect for other members' personal health information

• Compliance with UK laws regarding online communications

Prohibited Activities:

• Medical advice, diagnosis, or treatment recommendations to other members

• Promotional content or commercial solicitation without authorization

• Sharing of personal contact information in public forums

• Harassment, discrimination, or inappropriate behavior toward any member

• Copyright infringement or unauthorized sharing of proprietary content

• Spam, off-topic content, or disruptive posting patterns

Community Moderation and Enforcement

Moderation Process:

• Community moderators monitor all public interactions

• 24-hour response time for reported violations

• Three-tier warning system for minor infractions

• Immediate suspension for serious violations or safety concerns

• Appeal process available for all moderation decisions

Enforcement Actions:

• First violation: Written warning and guidance on community standards

• Second violation: Temporary suspension (7-14 days) with required acknowledgment

• Third violation: Extended suspension (30 days) with mandatory terms review

• Serious violations: Immediate permanent ban with no appeal rights

• Account reinstatement: Available after successful completion of community standards training

Community Content and Intellectual Property

Member-Generated Content:

• Members retain ownership of personal stories and experiences shared

• BeingWell.Me granted limited license to use content for community improvement

• Option to request content removal or restrict usage at any time

• No commercial use of member content without explicit written consent

• Attribution provided when member content used in educational materials

BeingWell.Me Proprietary Content:

• All educational materials, guides, and resources remain BeingWell.Me property

• Limited personal use license granted to active community members

• No redistribution, commercial use, or unauthorized sharing permitted

• Access revoked upon community membership termination

• Copyright infringement may result in legal action

Community Membership Cancellation

Voluntary Cancellation:

• Self-service cancellation available through community platform settings

• Immediate effect with option to maintain newsletter subscription

• Content retention: Personal posts remain but attributed as "Former Member"

• Re-joining policy: Welcome to rejoin anytime with fresh community standing

• Data handling: Personal information removed within 30 days unless legally required

Involuntary Termination:

• Notification provided via email with specific violation details

• Appeal period: 14 days to contest termination decision

• Content removal: All member content removed within 7 days

• Re-application: May be considered after 12 months with community standards training

• No refund for any premium services if terminated for violations

SUBSCRIPTION PRODUCTS INCLUDED

Targeted Probiotics

• Premium Protocol: £350 per 3-month supply

• Advanced gut health optimization formulations

• Clinically researched strains for maximum efficacy

• Refrigerated shipping included

• Quality guarantee: 100% satisfaction or full refund within first 30 days

ZinZino Omega 3 Anti-inflammatory Oil

• 6-month supply: £450

• Premium marine omega-3 with polyphenols

• Scientifically documented anti-inflammatory support

• BalanceTest included for personalized dosing

• 90-day satisfaction guarantee

• Educational support throughout subscription period

LifeWave Phototherapy Patches

• 3-month package: £800

• 6-month premium suite: £1,800

• Non-transdermal patch technology

• Cellular optimization and energy enhancement

• Multiple patch varieties for comprehensive wellness

• Technical support and application guidance included

• 60-day satisfaction guarantee

SUBSCRIPTION MANAGEMENT & CANCELLATION POLICIES

General Cancellation Terms

In accordance with UK consumer protection laws and our commitment to transparent service:

• Notice Period: 30 days written notice required for all subscription cancellations

• Effective Date: Cancellations take effect at the end of current billing cycle

• No Penalty: No cancellation fees or penalties apply

• Method: Cancellations must be submitted via email to russ@BeingWell.Me

• Confirmation: Written confirmation provided within 48 hours

Cooling-Off Period

Under UK consumer protection regulations:

• 14-day cooling-off period for all new subscriptions

• Full refund available if cancelled within 14 days of subscription start

• No questions asked cancellation during cooling-off period

• Refund processed within 14 days of cancellation notice

Product-Specific Policies

Probiotics Subscriptions

• Flexible delivery schedule available

• Cancel anytime with 30 days notice

• Unopened products eligible for full refund

• Temperature-controlled shipping ensures product integrity

ZinZino Oil Subscriptions

• Quarterly or bi-annual delivery options

• BalanceTest tracking for optimal dosing

• Educational webinars included in subscription

• Personalized omega-3 optimization support

LifeWave Patch Subscriptions

• Monthly patch variety rotation available

• Application technique training included

• Progress tracking and optimization guidance

• Advanced patch protocols for experienced users

WELLNESS PROGRAM CANCELLATION POLICIES

Coaching Program Withdrawal

Drop-in Consultations:

• Individual sessions: No cancellation required

• 48-hour notice for session rescheduling

• Full refund if cancelled 24+ hours in advance

Structured Programs (REST•REPAIR•THRIVE):

• 7-day full refund period after enrollment

• 30-day notice required for program withdrawal after 7 days

• Partial refunds calculated on pro-rata basis for unused sessions

• Supplement subscriptions continue independently unless separately cancelled

• Access to program materials retained for 6 months post-cancellation

Complete Program Cancellation

• Written notice required specifying components to cancel

• Coaching and supplements managed as separate cancellations

• Transition support provided for independent wellness maintenance

• No penalty fees for complete program cancellation

ENHANCEMENT PARTNERS & THIRD-PARTY SERVICES

Separate Terms Apply

• ZinZino, LifeWave, and testing partners have independent terms

• BeingWell.Me acts as authorized distributor/referral partner

• Manufacturer warranties and guarantees apply to all products

• Returns and exchanges handled through original manufacturers

Optional Participation

• All enhancement partner services are entirely optional

• No obligation to purchase through recommended partners

• Alternative product sources acceptable if meeting quality standards

• Commission disclosure: We may receive referral compensation

PAYMENT TERMS & REFUND POLICIES

Payment Processing

• Secure payment processing through authorized UK payment providers

• Multiple payment methods accepted (card, bank transfer, payment plans)

• All transactions processed in GBP

• Payment confirmation provided within 24 hours

Refund Schedule

Wellness Programs:

• Drop-in workshops: Full refund 48+ hours notice; 50% refund 24-48 hours; No refund <24 hours

• 12-week programs: Full refund within 7 days; Partial refunds case-by-case basis

• Digital materials: Generally non-refundable once accessed

Subscription Products:

• Unopened products: Full refund within 30 days

• Opened products: Refund available under satisfaction guarantee terms

• Shipping costs: Non-refundable unless product defect

Financial Assistance

• Limited scholarships available based on need and capacity

• Payment plans offered for qualifying programs

• Hardship considerations for genuine financial difficulty

• Community support options for continued access

DATA PROTECTION & PRIVACY

Health Information

• All health data treated with utmost confidentiality

• GDPR compliant data processing and storage

• No sharing of personal health information without explicit consent

• Right to data portability and erasure upon request

Subscription Data

• Purchase history maintained for customer service

• Delivery preferences and product selections stored securely

• Marketing communications opt-out available anytime

• Data retention limited to legal and service requirements

Newsletter and Community Data

• Email addresses used solely for newsletter delivery and community communications

• Optional demographic data for content personalization only

• No third-party sharing except required service providers (email platform, community software)

• Data anonymization for analytics and service improvement

• Complete data deletion available upon request with verification

CONSUMER RIGHTS & PROTECTION

UK Consumer Rights

• Full compliance with Consumer Rights Act 2015

• Distance selling regulations apply to all online purchases

• Faulty product replacement or refund guaranteed

• Independent dispute resolution available through trading standards

Quality Guarantees

• All products sourced from authorized manufacturers

• Authenticity guarantee on all supplement products

• Storage and shipping standards maintained for product integrity

• Regular quality assurance audits of all suppliers

LIMITATION OF LIABILITY & DISCLAIMERS

Wellness Program Disclaimer

• Programs designed for educational and wellness purposes only

• No medical advice, diagnosis, or treatment provided

• Individual results may vary based on personal circumstances

• Always consult healthcare professionals before program participation

Community and Newsletter Disclaimer

• Community discussions for peer support and educational purposes only

• Member-shared experiences not professional medical advice

• Newsletter content for informational purposes only

• BeingWell.Me not liable for member-to-member interactions or advice

• Technical issues may temporarily affect community or newsletter access

Product Liability

• Manufacturer warranties apply to all subscription products

• BeingWell.Me not liable for product defects or adverse reactions

• Users responsible for checking product suitability and contraindications

• Emergency medical situations require immediate professional attention

Service Limitations

• Technical issues may temporarily affect service delivery

• Force majeure events may impact subscription fulfillment

• Reasonable efforts made to minimize service disruptions

• Alternative arrangements provided when possible

MODIFICATION AND TERMINATION

Terms Updates

• Subscription terms may be updated with 30 days notice

• Material changes communicated via email and platform notifications

• Continued use constitutes acceptance of modified terms

• Right to cancel without penalty if disagreeing with changes

Service Modifications

• Program content may be updated to reflect latest wellness research

• Subscription products may change based on manufacturer availability

• Alternative products of equal or greater value provided when necessary

• Advance notice provided for significant program changes

CONTACT INFORMATION

Subscription Support:
Email: russ@BeingWell.Me
Mobile: 07969530858
Support Hours: Monday-Friday, 9 AM - 6 PM GMT

Newsletter Support:
Email: newsletter@beingwell.me
Unsubscribe: Available via newsletter links or direct email request

Community Support:
Email: community@beingwell.me
Community Moderation: Available 24/7 for urgent issues
Community Guidelines: Available within platform help section

Subscription Management Portal: Available 24/7 for immediate changes

Legal/Compliance Issues:
Email: privacy@beingwell.me

Emergency Support: For urgent subscription or delivery issues

ACKNOWLEDGMENT

By participating in BeingWell.Me programs and subscribing to associated products, you acknowledge that you have read, understood, and agree to these subscription terms. You confirm understanding that:

• Subscription products are sourced from third-party manufacturers

• Coaching services and product subscriptions are separately managed

• Cancellation policies vary by product type and program structure

• UK consumer protection laws apply to all transactions

• Health and wellness outcomes depend on individual participation and commitment

• Community participation requires adherence to community guidelines

• Newsletter subscription is independent of other services and easily cancelled

• Personal responsibility for health decisions and professional consultation when needed

These comprehensive terms are designed to provide transparent, fair access to premium wellness products and community support while protecting both BeingWell.Me and our clients. For questions or clarification, please contact our support team before making any subscription commitments.