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Medication, Chemical & Stimulant Free Wellness Vitality & Optimal Health

Cancellation Policy

Effective Date: May 2025
Last Updated: May 2025

SUBSCRIPTION CANCELLATION POLICIES

General Cancellation Terms

  • Notice Period:
  • 30 days written notice required for all subscription cancellations

  • Effective Date:
  • Cancellations take effect at the end of the current billing cycle

  • No Penalty:
  • No cancellation fees or penalties apply

  • Partial Refunds:
  • Pro-rated refunds not available for partially used subscription periods

Product-Specific Policies
Probiotics Subscriptions
  • Monthly auto-delivery available
  • Cancel anytime with 30 days notice
  • Quality guarantee: 100% satisfaction or full refund within first 30 days
  • Refrigerated shipping included in subscription cost

ZinZino Oil Subscriptions
  • Flexible delivery schedule (monthly, bi-monthly, or quarterly)
  • BalanceTest results required before cancellation to ensure optimal omega levels
  • 90-day satisfaction guarantee
  • Educational support included throughout subscription period

LifeWave Patch Subscriptions
  • Monthly patch variety rotation available
  • Technical support and application guidance included
  • 60-day satisfaction guarantee
  • Patch application tracking and optimization support

PROGRAM WITHDRAWAL POLICIES
Coaching Program Cancellation
  • 30-day notice required
  • for program withdrawal

Supplement subscriptions continue independently
  • unless separately cancelled

  • No refund
  • on completed coaching sessions

  • Remaining sessions:
  • Credit applied to future consultations within 12 months

Complete Program Cancellation
  • Written notice required specifying which components to cancel
  • Coaching and supplement subscriptions cancelled separately
  • Transition support provided for maintaining wellness independently
  • Access to program materials retained for 6 months post-cancellation

SUBSCRIPTION MANAGEMENT
Modification Options
  • Delivery frequency adjustment: Available anytime with 7 days notice
  • Product quantity changes: Permitted monthly
  • Delivery address updates: No restrictions
  • Payment method changes: Available through customer portal

Pause/Hold Options
  • Temporary suspension: Up to 3 months for travel or health reasons
  • Notice required: 14 days advance notice
  • Automatic resumption: Unless extended notice provided
  • No additional fees
  • for temporary holds

CONTACT FOR SUBSCRIPTION MANAGEMENT

BeingWell.Me Support
Email: russ@BeingWell.Me
Mobile: 07969530858

Subscription Portal:
Available 24/7 for immediate changes


Support Hours:
Monday-Friday, 9 AM - 6 PM GMT

IMPORTANT NOTES
  • All subscription products are sourced directly from manufacturers
  • Prices reflect current manufacturer subscription rates and are subject to change
  • Coaching programs and supplement subscriptions are managed independently
  • Cancellation of coaching does not automatically cancel supplement subscriptions
  • Custom supplement protocols may have different cancellation terms

Wellness program pricing is transparent and based on direct manufacturer costs to ensure authenticity and value. All subscription terms comply with UK consumer protection regulations.